In-Store Purchase Policy

How Purchases Work at WatchX?

All WatchX transactions happen in person at our Dubai office. We do not sell watches online or ship products.

  1. Visit Our Showroom

Goldcrest Executive, Office 604, Cluster C, Jumeirah Lake Towers, Dubai, UAE
 Open Sunday to Thursday, 10:00 AM to 6:00 PM. Friday closed. Saturday 10:00 AM to 6:00 PM.

  1. Appointments Required

Schedule your visit by calling +971 55 439 9079 or messaging us on WhatsApp. Walk-ins accepted based on availability.

  1. What to Bring

Valid government-issued ID (Emirates ID, passport, or driver’s license). Payment method (cash, bank transfer, or credit card).

  1. Payment Methods Accepted
  • Cash (AED or USD)
  • Bank transfer (details provided during visit)
  • Credit/debit cards (Visa, Mastercard, Amex)
  • Cryptocurrency (Bitcoin, USDT) upon request
  1. Your Purchase Includes
  • Authentication certificate
  • Original box and papers (when available)
  • 12-month mechanical warranty
  • Lifetime authentication support
  1. Inspection Before Purchase

You inspect the watch fully before completing payment. No surprises. No pressure. Take your time.